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askNivi: Using AI and behavioral science to help every person realize their own aspirations for health

Published by

Global-Innovation

Global-Innovation Exchange

Project start date: 1/1/2015

askNivi: Using AI and behavioral science to help every person realize their own aspirations for health

Nivi empowers individuals by delivering accurate, trusted, and timely health information, as well as referrals to health products and services, through conversations enhanced by artificial intelligence

Scaling

5+ years

$3,950,000.00

Last update: October 05, 2023

OverviewContributors

Challenge

Everyone needs information to inform personal decisions and actions along individual health journeys. The lack of actionable information keeps individuals from feeling empowered to seek care, puts additional strain on health systems, and weakens health outcomes.

Description

Our mission is to enable every person to realize their aspirations for better health. We focus on giving users on-demand, trusted, and actionable health information that helps them to make more informed and supported decisions about their health. Our interactive chat service, askNivi, is available 24/7 through Facebook Messenger, WhatsApp, and SMS making it simple for men, women, and youth to learn facts about sexual and reproductive health and to get personalized recommendations and referrals.

SDGs

Clean Water and SanitationGender EqualityQuality EducationGood Health and Well-being

Outcomes

By November 2020, Nivi reached more than 2,400,000 users in Kenya, India, and South Africa. Nivi's sustainable business model is focused on meeting users' needs at scale. Deepened B2B customer pipeline and supported the COVID-19 response.