![Zimbabwe's Rural Water, Sanitation and Hygiene Information System employing Real Time Monitoring Approaches and Tools using Mobile Tech](/_next/image?url=https%3A%2F%2Fiebucket.ams3.cdn.digitaloceanspaces.com%2Fgix%2Fgenerated%2F7252%2Fcover.jpg&w=1920&q=75)
Project start date: 7/1/2018
Zimbabwe's Rural Water, Sanitation and Hygiene Information System employing Real Time Monitoring Approaches and Tools using Mobile Tech
Zimbabwe, MV, Zimbabwe
Zimbabwe's Rural Water, Sanitation and Hygiene (WASH) Information System employing Real Time Monitoring Approaches using Mobile Technology has accelerated WASH service delivery in rural areas and has reached more than 1.8 million children in 12-15 months of implementation.
Scaling
1 - 6 months
Last update: October 05, 2023
Challenge
UNICEF Zimbabwe’s Water and Sanitation (WASH) programme aims to improve equitable use of safe drinking water, sanitation and hygiene practices. The government has invested in a Rural WASH Information Management System (RWIMS), a near-real-time monitoring system to improve data reliability, equity analysis and use of technological innovations in emergency preparedness and response. Several limitations however have been identified with RWIMS: (i) lack of consistent communication between key informants at the community level and enumerators (data conveyors to national Geodatabase) (ii) absence of feedback to communities resulting in reporter lethargy as no action was being taken by responsible authorities on water and sanitation issues raised by community members.
Description
Integrated real time feedback by community informants on the status of changes in WASH infrastructure is allowing for the quicker repair and improvement in services in hard to reach rural areas. The feedback, using RapidPro is reflected in real time in the national Rural WASH Information Management System online portal which is available for all stakeholders to see. Dashboards are available on current status of WASH infastructure from District to National levels, where decision makers can easily monitor breakdowns and timely response.
SDGs
![PEACE, JUSTICE AND STRONG INSTITUTIONS](/_next/image?url=https%3A%2F%2Fiebucket.ams3.cdn.digitaloceanspaces.com%2Fassets%2Fimg%2Fsdg%2F16-peace-justice-and-strong-institutions.png&w=256&q=75)
![INDUSTRY, INNOVATION AND INFRASTRUCTURE](/_next/image?url=https%3A%2F%2Fiebucket.ams3.cdn.digitaloceanspaces.com%2Fassets%2Fimg%2Fsdg%2F09-industry-innovation-and-infrastructure.png&w=256&q=75)
![CLEAN WATER AND SANITATION](/_next/image?url=https%3A%2F%2Fiebucket.ams3.cdn.digitaloceanspaces.com%2Fassets%2Fimg%2Fsdg%2F06-clean-water-and-sanitation.png&w=256&q=75)
![QUALITY EDUCATION](/_next/image?url=https%3A%2F%2Fiebucket.ams3.cdn.digitaloceanspaces.com%2Fassets%2Fimg%2Fsdg%2F04-quality-education.png&w=256&q=75)
Skills
Outcomes
As of December 2019, 5,385,665 children have been reached with real-time data-supported water and sanitation service delivery through the RWIMS - 1.8 million of which were reached via community-level use of mobile open-source technology, RapidPro. In Insiza district alone, the response rate to solicitations was over 70%, and 68 water points were reported as non-functional. After intervention, 46% of these were restored to full functionality.